Cricfu Privacy Policy — Your Data, Our Responsibility

Cricfu (cricfu.bet) is a trusted online betting platform built for bettors in Bangladesh. This Privacy Policy ("Policy") governs the relationship between Cricfu and its users regarding the collection, use, and protection of personal information.

By browsing the Cricfu website, creating an account, or using any of our services, you are agreeing to this Privacy Policy. Please read it in full before registering.

We believe transparency is the foundation of trust. That's why Cricfu's Privacy Policy is written in plain, straightforward language — not dense legal jargon. If anything is unclear, feel free to ask our support team directly.

Cricfu collects only the data necessary to operate its services. No excessive or irrelevant information is requested. The three categories of data collected are described below.

Directly Provided Information

Information you provide during registration or account management:

Automatically Collected Information

Information collected automatically while you use the site:

• IP address & device information (model, operating system)
• Browser Type & Language Settings
• Time of site visits, page views, and session duration
• Cookies & Local Storage Data
• Referral URL (where you came from before visiting the site)

Data Received from Third Parties

Confirmation data may be received from payment providers (bKash, Nagad, Rocket) or KYC verification services. This information is used exclusively for account verification.

Cricfu uses collected data only for defined purposes. Your information is never used for anything else without your consent. The primary purposes are outlined below:

• Account Management: For registration, login, password recovery, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• KYC & Age Verification: To prevent misuse and protect minors.
• Customer Support: To handle complaints, inquiries, and issue resolution.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: Analytics to improve your experience on the platform.
• Notice: To send bonus offers, security alerts, and important updates.
• Legal Compliance: To meet applicable legal and regulatory requirements.

Cricfu never sells your personal data. In limited circumstances, we may need to share certain information with specific third parties — and in every case, strict data protection standards are upheld.

When Your Data Is Shared

• Payment Providers: To process transactions via bKash, Nagad, Rocket, or bank transfers.
• KYC Service Providers: With trusted third parties for identity verification purposes.
• IT Infrastructure Partners: Server hosting and cloud services — governed by strict confidentiality agreements.
• Legal Obligations: Data may be disclosed in response to a court order or government directive.
• Fraud Investigation: To relevant authorities in cases involving money laundering or other illegal activity.

Cricfu uses cookies to enhance your experience on the website. Cookies are small text files stored in your browser, used to support site functionality and deliver a personalized experience.

Cookie Types

• Essential Cookies: For login sessions and site security — the site cannot function without these.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To understand usage patterns and improve our services.
• Security Cookies: To prevent fraudulent logins and CSRF attacks.

You can disable all non-essential cookies from your browser settings, though some features may not work as a result.

Cricfu does not retain your data indefinitely. A specific retention period is defined for each type of information.

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: 5–7 years, in accordance with financial regulations.
• KYC Documents: 5 years after verification.
• Support Contact: Up to 2 years after the issue is resolved.
• Log Files: For security purposes, up to a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized.

Under cricfu's Privacy Policy, you have several important rights over your personal data. To exercise these rights, email us at support@cricfu.bet.

Cricfu uses industry-leading technology to keep your data safe. Our security framework operates across multiple layers — so if one layer is ever compromised, the others continue to provide protection.

Technical Security

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & DDoS Protection: To prevent unauthorized access.
• Password Hashing: Passwords are stored using the bcrypt algorithm.
• Regular Security Audits: Penetration testing by third-party security experts.
• Data Backup: Encrypted off-site backups are taken on a regular basis.

Administrative Security

• Only authorized personnel can access user data.
• All staff receive privacy and security training.
• Every instance of data access is logged and monitored.

Cricfu is a platform operated exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If you believe a minor is using Cricfu, please contact us at support@cricfu.bet — we will act promptly.

Cricfu reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of this page will reflect the revision.

For significant changes, you will be notified via your registered email or on the platform — at least 7 days in advance. Continued use of the site after any changes takes effect constitutes acceptance of the updated policy.

If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch. We aim to respond promptly and with care.

• Email: support@cricfu.bet
• Live Chat: Log in to the platform to access 24/7 live chat support.
• Response Time: Typically within 1–4 hours, and no longer than 48 hours.

When submitting a data request, please send it from your registered email address and clearly state the type of request. Additional information may be required to verify your identity.